A socket is loose or visibly damaged
Sockets and lighting
Have a damaged socket checked safely.
A loose, discoloured or non-working socket may need more than a new cover. Tell us what you can see and which appliance was connected.
- Socket and connection condition
- Nearby wiring if affected
- Whether repair or replacement is appropriate
An enquiry is not a confirmed appointment. We discuss the work and costs first.
Clear arrangements before work beginsWe confirm your address, timing and costs with you.
Call to check availabilityDiscuss costs before workService throughout the Netherlands
Describe what you see
When might you need this service?
You do not need to diagnose the installation yourself.
There is heat, discolouration or a smell
An outlet has stopped working
What the electrician checks01 02
Understand the work before you agree.
Stop using a suspect socket
Do not use a socket that is warm, discoloured, sparking or smells of burning. Do not open it yourself. In immediate danger, leave the area and call 112.
Check the connection behind it
An electrician can inspect the connection and the reason for the damage. Replacing only the faceplate may not address an underlying problem.
For homes in the Netherlands
Show where the point is needed
A photo of the location and any existing socket or light point can help. Mention the wall type, preferred position and whether the landlord or building manager must approve changes to the fixed wiring.
Clarify who supplies fittings and whether cutting or finishing the wall is included.
Start with a few details
Describe the job in plain English.
Tell us what you see, where the work is and how we can reach you. You do not need to choose a technical solution before contacting us.
Send your requestA request is not a confirmed booking.
Prepare your request
These details are useful.
- Location of the socket
- What you noticed without touching it
- Appliance that was connected
In a rented home or apartment?
Tell your landlord or property manager about a fault and check who can approve changes to fixed wiring. Mention access to a shared meter room or parking area where relevant.
Find your townKnow what you are agreeing to
Ask for the full cost before work starts.
The price depends on the fault or installation, materials, labour and timing. Describe your situation so we can discuss the relevant charges before you confirm a visit.
How costs are discussed01
Visit and diagnosis
Ask about a call-out charge and fault finding.
02
Labour, materials and VAT
Ask for the expected total, including applicable VAT.
03
Urgent or additional work
Check possible evening or weekend charges, and agree to extra work first.
04
For this particular job
Cost depends on inspection, wiring condition and parts. Wall finishing, if required, should be included only when agreed.
Send the job detailsQuestions
Questions about socket repair.
You can call if your situation is different.
Can I keep using a discoloured socket?
Stop using it and have it checked. Discolouration can indicate heat damage.
Do I need to know what caused the problem?
No. Tell us what stopped working, when it started and whether it affects a room or the entire property. Do not open the fuse box or try to repair exposed wiring yourself.
Is my online request a confirmed booking?
No. We contact you to discuss the job, expected timing, availability and costs. An appointment is confirmed only after you agree.
I rent my apartment. Who should I contact?
You can describe the problem to us, but also tell your landlord or property manager. For work in shared parts of a building, access and permission may need to be arranged.
Need help with socket repair?
Call to discuss urgent help, or send a request for planned work. We will explain the next step.