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Faults and urgent help

Stop repeated power trips at the source.

If one circuit in the fuse box keeps switching off, describe which rooms and appliances lose power and what was running at the time.

  • Appliances on the circuit
  • Existing wiring and protection
  • Whether a new circuit or repair is appropriate
Illustrative electrician and service van outside a home
Clear arrangements before work beginsWe confirm your address, timing and costs with you.
Call to check availabilityDiscuss costs before workService throughout the Netherlands
Describe what you see

When might you need this service?

You do not need to diagnose the installation yourself.

01

The oven or kitchen equipment causes a trip

02

Several appliances run at once

03

The same breaker switches off repeatedly

Fire, smoke or immediate danger? Leave the area and call 112. If neighbours have no power too, check the grid outage first.

What the electrician checks

Understand the work before you agree.

01

Look at load and possible faults

Several appliances drawing power at once may matter, but a tripping breaker can have other causes. An extra circuit is not an automatic fix.

02

Plan for future use too

Tell us if you intend to add an induction hob, dryer or other equipment. Any proposed change should suit both the present installation and your plans.

For homes in the Netherlands

Understand which part has failed

If neighbours have lost power too, check the network outage before arranging work inside your home. For a problem only at your address, note which rooms still have power and whether a breaker or safety switch has tripped. Avoid opening the fuse box.

The fuse box is often called a groepenkast and the safety switch an aardlekschakelaar.

Start with a few details

Describe the job in plain English.

Tell us what you see, where the work is and how we can reach you. You do not need to choose a technical solution before contacting us.

Send your request

A request is not a confirmed booking.

Prepare your request

These details are useful.

  • Appliances used together
  • Which rooms lose power
  • Any recently added equipment

In a rented home or apartment?

Tell your landlord or property manager about a fault and check who can approve changes to fixed wiring. Mention access to a shared meter room or parking area where relevant.

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Know what you are agreeing to

Ask for the full cost before work starts.

The price depends on the fault or installation, materials, labour and timing. Describe your situation so we can discuss the relevant charges before you confirm a visit.

How costs are discussed
01

Visit and diagnosis

Ask about a call-out charge and fault finding.

02

Labour, materials and VAT

Ask for the expected total, including applicable VAT.

03

Urgent or additional work

Check possible evening or weekend charges, and agree to extra work first.

04

For this particular job

Diagnosis, a possible new circuit and the cable route are different cost items. Ask for a description of the proposed solution.

Send the job details
Questions

Questions about circuit breaker keeps tripping.

You can call if your situation is different.

Will another circuit always solve the problem?

No. The cause needs to be identified first. Only then can the electrician assess whether the load should be distributed differently.

Do I need to know what caused the problem?

No. Tell us what stopped working, when it started and whether it affects a room or the entire property. Do not open the fuse box or try to repair exposed wiring yourself.

Is my online request a confirmed booking?

No. We contact you to discuss the job, expected timing, availability and costs. An appointment is confirmed only after you agree.

I rent my apartment. Who should I contact?

You can describe the problem to us, but also tell your landlord or property manager. For work in shared parts of a building, access and permission may need to be arranged.

What if the whole street has no power?

Check with neighbours. If multiple properties are affected, check the grid operator outage information or call the national fault line 0800-9009. For a fault inside your home, call us.

Need help with circuit breaker keeps tripping?

Call to discuss urgent help, or send a request for planned work. We will explain the next step.

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